Market Report

what to buy
when to buy it
the Fruitlink Market report

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Citrus

It's Citrus time!

Oranges, Mandarins, lemons and limes are in full swing! Boost your Vitamin C today!

In Store now!

Debbie Smith

fruitlink
have become
a true partner

in my business growth
and development

Debbie Smith

owner of 4 FoodWorks stores

Gluten Free

Gourmetlink

Check out the great new Gluten Free products to tempt your winter Taste Buds...

Gluten free products now available- just ask your Fruitlink team member!

Imperial Mandarins

New season Imperial Mandarins

I`m easy to peel, super sweet and great for you!

Try me now!

Proudly Supplying

Proudly Supplying
leading Australian retailers

Over 50 iga stores
over 35 Spar stores
Over 80 Foodworks

Seasonal Changes

Capture those extra sales!

The Fruitlink team have a wealth of information and experience for you to tap into!
Just Ask!

We sold over 11 MILLION kg

we sold over

11 MILLION kg
of produce
last year

You are here    Home  New Customers

New Customers

Testimonials

After 7 years with Fruitlink, we are still absolutely delighted with the quality and service.

Debbie Smith - Store Owner
Allora Foodworks, Brisbane

Testimonials

Since August 1998, Fruitlink has supplied us with good quality fresh fruit and vegetables.

Jim Wood - Owner/Operator
Woodies Foodworks, Yeppoon & Rockhampton

Testimonials

Kathy and I have been extremely happy with Fruitlink, and would certainly recommend them to any retailer.

Richard and Kathy Beale
Owner/Operators, Beales IGA, Clermont

Information for NEW CUSTOMERS

For any business to succeed in today's competitive climate you must have total support and understanding from your supplier. Promotions, training and general retail support are just as important as the right stock.

Well, that's what we do. Fruitlink have the insight and facilities to grow your business via promotions, training and general retail support. We are also 100% owned by the people who manage the business, without any financial affiliation to Market Agents, Warehouse or Banner Groups.

One on One phone contact

Talk to us directly about any special requirements. Because we are part of your business, we listen.

 
Free Fax and Order forms

Customers are provided with a free fax number for order placement and a free detailed order form to make ordering more efficient. We can also contact you at a convenient time if you prefer to speak to one of our Buyers.


 
Communication

Knowing facts when making buying decisions is always better than guesswork. Fruitlink has a fully computerised network which controls any communication, all without producing one piece of paper at our end.

 
Split Cartons

Fruitlink is one of the few suppliers that caters for smaller stores. We realise that you want to provide your customer with the freshest produce, so we have adapted our range to allow you to order produce by the half carton, each or even by the kg. Contact us for more information.


 
Daily Specials

Every order day, our customers are faxed daily specials as well as a reminder of their groups weekly specials. These specials will include new season lines, once only buys, lines that will "cross merchandise" with advertised specials and direct buys from the growers.

 
Retail Support

Our experienced team members, John Dwyer, Mark Cicero and Justin Gauci bring industry knowledge and hands on experience as Retail Support Specialists.

We provide support to our customers via, instore merchandising, staff training, business assessment, plans for layouts and section refits.


 
Market Reports

These are sent to each store once a week and also available on our website. They contain a weekly overview of the market, merchandising tips, advice on new season lines and profit control tips. Invoices are faxed directly from our computer to you at the time of invoicing. This way you have your invoice before your load arrives and can make the necessary price changes to protect your profit margin.

 
Promotional Support

In conjunction with Industry and Growing groups we encourage our  customers to utilise the Programs, Point of Sale material, Instore Demonstrations and Product. History shows this type of promotion increases Fresh Produce sales by up to 40%. Fruitlink also provides POS and price tickets free!

 

FREQUENTLY ASKED QUESTIONS

         
How do I open an account with Fruitlink?
 
HOW DO I PLACE AN ORDER?

Simply contact us on 07 3278 1724. We will supply you with the necessary forms.

 

Your designated order days will be decided on your first initial contact with a Fruitlink Buyer. On these days your order is required in by 1.30pm – Sunday to Friday. Your designated buyer will be available up to this time and you have the choice of phoning or faxing your order.


 
What are Fruitlink's Trading Terms?
 
Can I change my gross profit margin/recommended retail on my invoice?

Fruitlink offers its customers chargeback facilities through Foodworks and Metcash (IGA). Fruitlink Direct Account trading terms are as follows; seven days from the last day of the trading week (Friday). Payment can be made via Direct Deposit, Cheque, EFT or Credit Card.

 

All invoices to Fruitlink customers contain as much information as possible, this helps you keep your Fresh Produce department profitable. Fruitlink includes a recommended Gross Profit Margin to assist you in setting retail prices that will maintain this profitability. The Gross Profit Margin and Recommended Retail are found in the two far right hand columns of your Fruitlink Invoice. There are times throughout the year when seasonal changes will require you to manipulate the recommended retail price to assist with selling a particular product – therefore all recommended retail prices should be assessed on each order.

 

 


   
What happens if my order arrives and I am not happy with it?
   

Fruitlink gives our Customers a 100% satisfaction guarantee on all products leaving our warehouse. If you have a problem please notify our buyer or our office within 24 hours and a credit will be arranged.

   

   
How do I get my stock/order?
   

Fruitlink ships Fresh Produce to our customers from Monday to Friday. The time it arrives at your store is dependant on your locality, but every effort is made to get it to you within the shortest time frame.